Chinesecactus does not provide automatic checkout shipping quotes or instant dispatch. Every website order is an inquiry order only.

How the inquiry process works

When you place an order on our website, you are submitting your product interest, desired quantity, and contact details. The order total on the website is US$0.00 because no payment is collected online.

After checkout, you will be directed to WhatsApp so we can confirm:

• Whether the requested plants are currently available.
• The quantity we can supply.
• Packaging options, phytosanitary handling, and export preparation.
• Shipping methods, freight costs, and transit expectations.

No automatic shipping commitment

Submitting an inquiry order does not mean that shipping has been booked, priced, or guaranteed. Freight, destination restrictions, courier routing, and final export feasibility are discussed manually on WhatsApp before any commercial payment is requested.

Availability and export review

Plants are living inventory and stock can change quickly. Availability shown on the site is indicative only. Final confirmation depends on our manual stock check and the destination country’s import conditions.

Buyer responsibility

Before moving forward with a confirmed shipment, the buyer remains responsible for checking local import rules, quarantine restrictions, permit requirements, and any prohibited species rules for the destination market.