Effective date: April 27, 2026

Chinesecactus is operated by Xiamen Shanyuanze Trading Co., Ltd., based in Xiamen, Fujian, China. This website uses WooCommerce checkout as an inquiry form, not as an instant-payment storefront.

Information we collect

• Contact details such as your name, email address, and WhatsApp number.
• Inquiry details such as products selected, requested quantity, and procurement requirements.
• Account details if you create an account on the site.
• Support information you send by email or through website forms.
• Technical data such as IP address, browser type, device information, cookie identifiers, and website usage data.

How we use your information

• Record and manage inquiry orders submitted through the website.
• Contact you on WhatsApp or email to confirm stock availability, freight, export conditions, and next steps.
• Provide customer service and respond to plant, export, or ordering questions.
• Maintain account access and website security.
• Comply with legal, regulatory, or customs-related obligations when relevant.

WhatsApp communication

After checkout, the website may redirect you to WhatsApp with a prefilled inquiry message. By using that flow, you understand that your inquiry details will also be transmitted through WhatsApp according to WhatsApp’s own platform policies.